Frequently Asked Questions

What's the difference between Hemp & Marijuana?

Both hemp and marijuana are terms that refer to the same species of plants, but with an important distinction. Hemp’s concentration of THC—the main mind-altering compound found in marijuana—is less than 0.3% on a dry weight basis. That critical difference means that consuming hemp-derived products doesn’t result in getting high.

Hemp still contains a broad range of other cannabinoid compounds, like CBD (cannabidiol). 

Marijuana also contains these compounds, but their effects are typically overshadowed by the mind-altering aspect of THC. The fact that marijuana is typically smoked can also impact the efficiency with which the body metabolizes these compounds.

What is CBD?

CBD is a molecule found only in the cannabis family of plants. It is often derived from the hemp plant. Unlike THC, CBD does not have any psychoactive effects. For more information visit Project CBD.

Hemp Seed Oil vs. Full-Spectrum Hemp Extract

There is another distinction within the world of hemp-derived products. Hemp seed oil has long been used as a plant-based protein source for everything from skin creams to granola bars. Hemp seed oil is made by pressing hemp seeds together. While it’s a healthy alternative to many other protein sources, very few cannabinoids survive the process intact. Full-Spectrum Hemp Extract contains all or nearly all of the cannabinoids naturally present in the hemp plant. Full-spectrum Hemp Extract  is what high-quality CBD products are made from. These products are created from cannabinoids extracted from organic hemp to soothe and relax users with effects of CBD and its related non-psychoactive cannabinoids. Full-Spectrum Hemp Extract contains less than 0.3% THC (tetrahydrocannabinol) and derived from hemp that meet all legal requirements.

Is Hemp and CBD legal?

Yes. The 2018 Farm Bill was signed into law in December 2018, legalizing hemp at the federal level by removing it from the federal list of controlled substances and classifying it as an agricultural commodity. As a result, CBD derived from hemp is legal in the United States.

Where is ZOI made?

ZOI is made in the USA and manufactured in a veteran-owned business that carries GMP (Good Manufacturing Practices) and ISO (International Organization for Standardization) certifications for the manufacturing facility. 

How do I use ZOI Body Butter?

Apply ZOI Body Butter to sore and aching muscles, joints and high-stressed areas of the body. Apply a desired amount to the target area and rub in. Use as needed. Store in a cool dry place with the lid closed tightly. Store at 68F to 77F (20C to 25C).

What ingredients are in ZOI Body Butter?
  • Natural Body Butter Blend (Turmeric, Arnica, Shea)
  • Nano-Emulsified Full-Spectrum Hemp Extract
  • Lavender Essential Oil
  • Castor Oil
  • Vitamin E
Do you accept returns?

If any products arrive damaged or broken, or part of your order is missing, you must notify us within 3 days of delivery.

All new and unopened products come with a 30-day, money-back guarantee based on the delivery date as provided by the shipper. To receive a refund or to return products, please contact our customer support team at ogbhealing@gmail.com. 

For all products over 30 days, sales are considered final.

Do you offer free shipping?

Yes. All orders are include free ground shipping within the USA. 

Can I get expidited shipping?

Yes. During the checkout process you can choose between Free Ground Shipping or 2-Day Delivery Options. 2-Day Delivery Option has an additional $10 Shipping Fee added to the cart’s subtotal.

What are the payment options?

You can place orders on drnicecream.com and pay with debt or credit card. We accept all major credit cards except for American Express. 

Does ZOI ship to all 50 states?

Yes. ZOI Body Butter ships to all 50 states and Puerto Rico.  

How fast is shipping?

We deliver using USPS or FedEx.  Orders should arrive 3-7 days from order being placed on drnicecream.com

How do I use my discount or coupon code?

On the checkout screen look for “Have a coupon? Click here to enter your code”. Click the link and enter your discount code in the box. Don’t forget to click “Apply Code” when you’re done!

Still have a question?

Please contact us for more information.

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